Privacy policy.

Last Updated: December 2024

EB Data & AI Solutions ("we", "us", or "our") provides AI and full-stack development services including custom automation workflows, CRM systems, data pipelines, and machine learning solutions.

Information We Collect

We may collect information you provide directly to us, including:

• Contact information (name, email, phone number)

• Business information related to service delivery

• Data you authorize us to access through third-party platforms (e.g., analytics data, CRM data, marketing platform data)

How We Use Information

We use the information we collect to:

• Provide, maintain, and improve our services

• Build custom data pipelines and analytics solutions

• Communicate with you about our services

• Comply with legal obligations

Third-Party Services

Our services may integrate with third-party platforms including but not limited to: Shopify, TikTok, Meta/Facebook, Instagram, Google Analytics, Klaviyo, and other marketing and e-commerce platforms. When you authorize us to access these platforms, we collect only the data necessary to provide our services and handle it in accordance with this policy.

Data Security

We implement appropriate technical and organisational measures to protect the information we process. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain client data only as long as necessary to provide our services or as required by law. Upon termination of services, we will delete or return your data as agreed.

Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Withdraw consent for data processing

Contact Us

For privacy-related questions, please contact us at info@ebdatasolutions.com